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Terms and Conditions That Cover Your Account

These terms set out how your antares88 account works — what you agree to when you register, how deposits and withdrawals through DANA, OVO, and GoPay are handled, and what applies when you access the lobby.

Account EligibilityDANA · OVO · GoPay DepositsWithdrawal RulesFair Use PolicyIndonesia Access Terms
antares88 Terms and Conditions That Cover Your Account
ACCOUNT SECURITY

How We Protect Your Account and Your Data

Your account data is stored on encrypted servers and accessed only by authorised antares88 staff when resolving a support request or processing a verification check. We do not sell your details to third parties. Wallet data — your DANA, OVO, or GoPay account number — is held for the purpose of processing transactions and verifying your identity at withdrawal. You can request a copy of your account data or ask us to close your account at any time through the support channels above.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable Indonesian electronic transaction regulations after closure.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the footer settings link.

Account Changes

To update your registered name, phone number, or linked wallet, contact support with a valid ID. We verify identity before applying any change to protect your account from unauthorised edits.

Who to Contact

For data access requests or account-closure requests, email us through your dashboard. We process these within the timeframe set by applicable Indonesian data handling requirements.

CONTACT CHANNELS

How to Reach Us About These Terms

If you have a question about what these terms mean for your account — a withdrawal hold, a linked wallet dispute, or a request to close your account — there are three ways to get through to us. Each channel is handled by the same support team; use whichever fits your situation.

Team online

Live Chat

Open the chat widget from the lobby footer. Our team handles terms queries, wallet verification questions, and account-status issues directly in the chat window.

Email Support

For formal disputes or written records of your query, email us through the address shown in your account dashboard. We respond in writing so you have a record.

Help Centre

The Help Centre in your account settings covers the most common terms questions — account limits, wallet linking rules, and what happens when a withdrawal is paused for review.

Common Questions About Your Account Terms

These are the questions we get most often from account holders in Indonesia. If yours is not here, the live chat team can walk through it with you directly.

These terms apply to all account holders where access is permitted under local law. Access from any region in Indonesia is subject to the eligibility conditions set out in the terms above.

You can register one DANA, one OVO, and one GoPay wallet per account, but each wallet must be in your own name. We verify all three against your account registration before processing withdrawals.

A paused withdrawal usually means a wallet name mismatch or a pending identity check. Contact live chat with your account ID and the wallet details, and the team will confirm the specific reason.

Email us through your account dashboard with the subject 'Data Request'. We will compile your account data and respond within the timeframe required under applicable Indonesian regulations.

Yes. Contact support via live chat or email and request account closure. Any pending balance must be withdrawn to your registered DANA, OVO, or GoPay wallet before the closure is processed.

We notify you by email when terms are updated. Continuing to log in after the update date is treated as acceptance. You can always ask support to clarify what changed before you decide to continue.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.